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- HP Community
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- HP 15 laptop black screen Bios Recovery with USB

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03-22-2025 12:29 PM
I have an 15-ak100nx
The laptop does not want to turn on, I can hear the fan spinning but there is no display (black screen). The wireless button is glowing orange and the caps lock light is continuously flashing. After some troubleshooting I discovered that the continuous flashing is a BIOS error.
so After searching, I think the solution is to put bios bin on a flash drive, but I did not find it on the site.
how can i fine bios file??? which is not on the site HP to put it in flash
Solved! Go to Solution.
Accepted Solutions
03-23-2025 10:41 AM
There do not appear to be any drivers available at the HP support web portal for your laptop.
Try the following steps.
Connect the power adapter to your laptop
Hold down the Windows key and the B key. Keep holding those keys down.
Press the power button and release while still holding down the aforementioned keys.
Wait until you see a BIOS recovering message onscreen. Release the keys and wait for the recovery to finish.
Do not turn off the laptop while it is recovering the BIOS!!!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
03-23-2025 10:41 AM
There do not appear to be any drivers available at the HP support web portal for your laptop.
Try the following steps.
Connect the power adapter to your laptop
Hold down the Windows key and the B key. Keep holding those keys down.
Press the power button and release while still holding down the aforementioned keys.
Wait until you see a BIOS recovering message onscreen. Release the keys and wait for the recovery to finish.
Do not turn off the laptop while it is recovering the BIOS!!!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
03-23-2025 07:35 PM
HP no longer has any drivers available at the support web page for your laptop.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"