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‎03-08-2022 11:37 PM

HP Recommended
Operating System: Microsoft Windows 11

Completely wiped my factory NVME driver by accident playing around with Linux install.

Using windows media tool for Windows11, no nvme drive detected to fresh install too.
-secure boot off

-keys cleared

 

Linux will usb boot and install fine...but windows 10 and 11 iso will NOT recognize the factory nvme ssd. I need my windows 11 back! <insert sad face here>

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2022 07:32 AM - edited ‎03-09-2022 07:32 AM

HP Recommended

Hi:

 

I see from the specs that your notebook has an Intel 11th gen core processor.

 

W11 does not contain the necessary storage controller drivers for Windows to 'see' the drive.

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

 

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

 

The 1st file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎03-09-2022 07:32 AM - edited ‎03-09-2022 07:32 AM

HP Recommended

Hi:

 

I see from the specs that your notebook has an Intel 11th gen core processor.

 

W11 does not contain the necessary storage controller drivers for Windows to 'see' the drive.

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

 

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

 

The 1st file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-09-2022 11:31 AM

HP Recommended

It worked! Thank you so much.

Was this reply helpful? Yes No

‎03-09-2022 11:45 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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