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‎06-10-2022 01:46 PM

HP Recommended
Product: HP 255 G8 Notebook PC (347S4AV)
Operating System: Microsoft Windows 10 (64-bit)

I have the same issue as in https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-255-G8-cannot-install-windows-10-AMD-SATA-.... Could anyone help? Thanks!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2022 01:52 AM

HP Recommended

This might actually have helped, thank you. However, I was able to install Windows 10 from a newly generated boot stick. The first attempt must have been an old ISO offered by Microsoft if you download from Ubuntu. When creating the ISO boot stick from Windows with the official boot stick creation tool it seems to fetch a much more recent version that had all the required drivers packed.

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3 REPLIES 3

‎06-10-2022 03:25 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if the info from AMD at the link below is of help to you...

 

Unable to proceed with installation or upgrade of Windows® 10 May 2019 Update with SATA or NVMe RAID...

1 person found this reply helpful
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‎06-13-2022 01:52 AM

HP Recommended

This might actually have helped, thank you. However, I was able to install Windows 10 from a newly generated boot stick. The first attempt must have been an old ISO offered by Microsoft if you download from Ubuntu. When creating the ISO boot stick from Windows with the official boot stick creation tool it seems to fetch a much more recent version that had all the required drivers packed.

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‎06-13-2022 06:23 AM

HP Recommended

You're very welcome.

 

I would never have considered using anything but the latest Windows ISO file on a PC with such new hardware, and I assumed you had used the latest one available.

 

Using outdated installation files normally causes issues.

 

In the future I will have to ask that question first.

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