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HP Recommended
HP 8840p with 172a m/board
Microsoft Windows 10 (64-bit)

Have read solutions for using the realtek driver and have downloaded and installed this and restarted pc.

 

 

In the base system device properties states that:-

 

The drivers for this device are not installed. (Code 28)

 

There are no compatible drivers for this device.

 

located at PCI bus 68, device 6, function 2

 

even though I have installed the realtek driver package  (RtsXStor_10.0.370.147) and run setup

 

where to now ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There is no such model as an 8840p notebook.

 

If you have a 8x40p notebook, then you need this driver for the sd card reader...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

There is no such model as an 8840p notebook.

 

If you have a 8x40p notebook, then you need this driver for the sd card reader...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

HP Recommended

Sorry slip of the finger it's the Elitebook 8440p

Regards

 

HP Recommended

Not a problem.

 

That is the sd card driver you need.

HP Recommended

excellent can see it now thnk you

Regards

 

HP Recommended

You're very welcome.

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