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‎08-06-2018 02:45 PM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

HP Audio Switch box randomly appears on my screen and I cant get rid of it. Right now it is in top left corner but it will appear randomly all over the screen. My system is completely up to date. I went into task manager  and Audio Switch does not show up. I went into Apps and tried to Uninstall HP Audio Switch and when I click the uninstall button nothing happens.

43 people had the same question
3 REPLIES 3

‎08-07-2018 04:08 PM

HP Recommended

@nicholasrudat,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While I wait for the answers, I recommend you follow the below steps and check if it helps.

 

Step 1 – Right-click on an empty area on the Taskbar and select Task Manager.

Step 2 – When Task Manager comes up, click the Startup tab and look through the list of programs and find HP Audio Switch Box and right click on it and select disable.

Step 3 - Restart the computer and check whether the issue is resolved.

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

1 person found this reply helpful
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‎12-21-2019 09:19 AM

HP Recommended

Obviously this was a useless robot reply. Where's tech support???

3 people found this reply helpful
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‎12-23-2019 06:21 PM

HP Recommended

@WaitWait
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Could you please share the picture of the error message?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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