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HP Recommended
HP 15 Laptop PC 15-e3000 (4X378AV)
Microsoft Windows 11

Hi everyone. My HP Laptop's BIOS can't update. When I opened WinFlash.exe, it wasn't opening. But it is running from Task Manager named: HP Flash Utility. Please help me.

12 REPLIES 12
HP Recommended

Hello @Alonetrox 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

HP Recommended

Ekran görüntüsü 2022-11-05 135243.png

HP Recommended

Hello @Alonetrox 

 

You are using Windows 11 Insider Preview Build 22623 ! This is an experimental version where errors are to be expected!

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Notebook System BIOS Update (AMD Processors)

F.11 Rev.A8.6 MBSep 7, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Test your notebook

(6Please report your results

HP Recommended

I downloaded BIOS Update and I running .exe file. After it saying extracting WinFlash.exe, it's closing and it isn't open anything on my screen. I restarted my PC and it's opened normally. There isn't BIOS Update screen.

HP Recommended

Hello @Alonetrox 

 

Try ...

HP Consumer Desktop PCs - Updating the BIOS (Windows)

See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>

 

Kind regards

HP Recommended

I tried this method. But HP BIOS Update and Recovery program didn't open in my PC.

HP Recommended

Hello @Alonetrox 

 

Unfortunately. My options are exhausted... 

 

Kind regards

HP Recommended

facing same issue downloaded latest bios not it is not installing, nothing happened.

HP Recommended

Hey, I have the same problem. I downloaded the compatible bios update exe from hp drivers page and when I double clicked it there was a window popup which extracted something in the '  C ' drive and then nothing happened, there was no other window popup or on screen instructions for the further process and didn't prompt me to restart the machine. 

 

After a research I figured out that it was because of the bitlocker. I would suggest you to disable/suspend the bitlocker before running the update executable.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.