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‎01-04-2022 07:24 PM

HP Recommended
Product: HP CHROMEBOOK 14-CA061DX 
HP CHROMEBOOK 14-CA061DX

I purchased this notebook from Best Buy November 2020 is anyone else having issues with the computer catching fire for no reason? I purchased from Best Buy November 2020

Category:
1 REPLY 1

‎01-08-2022 10:00 AM

HP Recommended

@Danidarcy1

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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