HP Cloud Recovery Tool won't allow me to select USB

[StereoCarrot835]

Hi I am trying to install recovery media to a usb, which I have already done but it keeps failing. When I go to install media again to usb it doesn't bring up/provide menu to select usb and automatically selects my local hard drive. I am installing to recovery another computer. Any help would be nice thank you

[BeemerBiker]

If 7Y8M8AV#aba is your product ID then I am showing a strange error.  I had to guess the country code.

There are two types of cloud recover but both use the same procedure

32gb flash and an hour of time.

download on a system you have admin rights to.

the download does not go into the flash drive

once the file downloads you run the program and supply the USB flash name

if the flash has pre-existing partitions that cannot be removed by the cloud tool then you must use DISKPART or some tool to remove the partitions

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Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character

https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.

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Some workstations have "Cloud Client Recovery". This type of cloud recovery requires that you download a recovery app as explained here.

Let me know if you need more help