HP Cloud recovery failed

[poep]

hello everyone

So my HP Laptop 15s-fq2822nd Recovery failed everytime I did. I tried to do a clean install but the Windows installer does not detect de SSD. I tried the Intel optane memory driver from Intel but I didn't get the drive.

First was the Chkerror.cmd I deleted the file and the recovery process resumes. Then at the PASS 3 Oa3 process is gonna give me a error that the drivers where failed so I hope that you all gonna help me to fix the problem.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to see if the procedure I wrote in the discussion below also works for you to load the storage driver so Windows can find the drive.  Use the driver file in the discussion.

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

[poep]

So I already tried your solution but it is difficult to find the correct driver. So I did HP Cloud recovery process because it has al the drivers and the laptop came with Windows 11 but the recovery image is Windows 10 maybe Is that issue and I show you some proof during the recovery process 

 

 

 

  

 

•