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11-21-2015 11:10 PM
i upgraded to windows 10 and the fingerprint driver stopped working. i decided to install the new driver from the hp drivers site and after installing the new driver it shows a yeow symbol in the device manager and is still not working. my notebook came with a hp simple pass series 6(version 6.02) and after upgrading to windows 10 i have lost the program. is there any way i can fix the yellow symbol on the fingerprint driver in the device manager under biometric devices?
the driver is Synaptics FP sensor (WBF) (PID=0050).
please help me because i really need my fingerprint to work
thanks in advance
Solved! Go to Solution.
11-22-2015 01:00 PM
You might be able to use this Validity Sensor Driver:
In general, Series 6 HP SimplePass can run on Windows 10. It was, and continues to be, robust and sturdy code.
If you have truly lost the Series 6 HP SimplePass program AND if you do not have an Export of your Webcards (website / password backup) -- then you might decide to switch to the newer, and still supported, Series 8 HP SimplePass program.
Series 8 HP SimplePass is not an "upgrade" from the older Series 6 version of the program; it is different code - that is, a completely different rendition of the SimplePass product.
Series 8 HP SimplePass is written by Softex.
Series 6 HP SimplePass was written by AuthenTec.
You may, of course, decide to try and run Series 6 HP SimplePass; the program may run with your newer Validity Sensor Driver.
Series 6 HP SimplePass:
Series 8 HP SimplePass:
Pay attention to the Order of Events when (re)installing your driver and / or software:
- Sign-in Options matter – if the system supports Native Windows fingerprint logon, you must assign and configure a PIN to enable the fingerprint sign-in
- Validity Sensor Driver First >> Reboot
- SimplePass Software Next >> Reboot
Read the first page: Dragon Document Guidelines
Not Quite Rubbish – Windows 10
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03-06-2016 10:25 AM
08-27-2017 03:50 PM
Hello friend (Kayemmay), I just want to say a big thank you on behalf of all those that have suffered the numerous shortcomings of windows OS. I know it isn't easy to keep track of such a robust operating system. Never the less thank you very, very, very, very, very much for your suggestion. Your suggestion seemed to do the trick for me. I am forever greatful.