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HP Recommended
HP ENVY Notebook - 17t-s000 CTO (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello Community,

 

I am having issue with my HP ENVY Notebook - 17 laptop is hangs multiple time. I did quick hard drive test and it failed with the code 

UBX44W-7SUBH4-MFPWLK-60VF03. Can some one please help to understand how to resolve this issue. I think it requires me to replace hard drive.

I just need some guidance on replacing hard drive,

how to search compatible drive.

Also if there are instruction on how to re-install windows on new hard drive 

 

Regards,

Pradeep

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@from_pradeep 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use

 

          https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@from_pradeep 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use

 

          https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for response. I am trying to understand steps to replace HDD

HP Recommended

@from_pradeep 

 

The following manual shows you how to add/replace things for your machine:

 

             http://h10032.www1.hp.com/ctg/Manual/c05369368.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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