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‎11-08-2019 06:23 AM

HP Recommended
Product: HP Elitebook 850 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

After i installed the Win10 Enterprise 64x on a HP Elitebook 850 G6, i saw in Device Manager, that 2 drivers are missing:

1. Base system Device:

PCI\VEN_8086&DEV_15E8&SUBSYS_8549103C&REV_06

PCI\VEN_8086&DEV_15E8&SUBSYS_8549103C

PCI\VEN_8086&DEV_15E8&CC_088000

PCI\VEN_8086&DEV_15E8&CC_0880

 

2. PCI Device

PCI\VEN_8086&DEV_7360&SUBSYS_8337103C&REV_01

PCI\VEN_8086&DEV_7360&SUBSYS_8337103C

PCI\VEN_8086&DEV_7360&CC_0D4000

PCI\VEN_8086&DEV_7360&CC_0D40

 

I tried to install some drivers from https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g6-notebook-pc/26609805, but i don't found the right drivers.

 

Could you help me please with the 2 right drivers ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-08-2019 07:05 AM

HP Recommended

You could try this one and then update it

sp94596.exe

 

Hope it helps,

David

View solution in original post

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8 REPLIES 8

‎11-08-2019 06:28 AM

HP Recommended

Hi,

These should be the two drivers:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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‎11-08-2019 06:59 AM

HP Recommended

Hi,

 

Thank you, the PCI Device driver was installed successfully with

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

 

Unfortunately the Base System Driver doesn't working (i tried with that file before this topic), and after it's unpacking the file, it is stopping the installation process with a message in a DOS window (but can't see what is that message, because it's closing extremely fast)

Was this reply helpful? Yes No

‎11-08-2019 07:05 AM

HP Recommended

You could try this one and then update it

sp94596.exe

 

Hope it helps,

David

Was this reply helpful? Yes No

‎11-08-2019 07:18 AM

HP Recommended

Thank you !!!!

It worked 🙂

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‎11-08-2019 08:03 AM

HP Recommended

You're welcome.

 

All the best,

David

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‎11-22-2019 02:06 AM

HP Recommended

I need those 2 drivers again, but unfortunately i can't download them :((((

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

I got always that message::

"We're sorry

HP Customer Support site is temporarily unavailable.

We apologize for any inconvenience. Please check back later."

 

Can you help me again, please ?

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‎11-25-2019 04:34 AM

HP Recommended

That driver (sp94596.exe) solved the Base System Device driver.

So, i need only the driver for PCI Device.

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‎11-25-2019 05:18 AM

HP Recommended

The driver for Intel XMM 7360 LTE-A Mobile Broadband Drivers (sp98628.exe) solved my problem with the missing PCI device.

I use it from https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g6-notebook-pc/26609805

 

 

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