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HP Recommended
HP Elitebook 850 G6
Microsoft Windows 10 (64-bit)

Hi,

 

After i installed the Win10 Enterprise 64x on a HP Elitebook 850 G6, i saw in Device Manager, that 2 drivers are missing:

1. Base system Device:

PCI\VEN_8086&DEV_15E8&SUBSYS_8549103C&REV_06

PCI\VEN_8086&DEV_15E8&SUBSYS_8549103C

PCI\VEN_8086&DEV_15E8&CC_088000

PCI\VEN_8086&DEV_15E8&CC_0880

 

2. PCI Device

PCI\VEN_8086&DEV_7360&SUBSYS_8337103C&REV_01

PCI\VEN_8086&DEV_7360&SUBSYS_8337103C

PCI\VEN_8086&DEV_7360&CC_0D4000

PCI\VEN_8086&DEV_7360&CC_0D40

 

I tried to install some drivers from https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g6-notebook-pc/26609805, but i don't found the right drivers.

 

Could you help me please with the 2 right drivers ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You could try this one and then update it

sp94596.exe

 

Hope it helps,

David

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

These should be the two drivers:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Hi,

 

Thank you, the PCI Device driver was installed successfully with

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

 

Unfortunately the Base System Driver doesn't working (i tried with that file before this topic), and after it's unpacking the file, it is stopping the installation process with a message in a DOS window (but can't see what is that message, because it's closing extremely fast)

HP Recommended

You could try this one and then update it

sp94596.exe

 

Hope it helps,

David

HP Recommended

Thank you !!!!

It worked 🙂

HP Recommended

You're welcome.

 

All the best,

David

HP Recommended

I need those 2 drivers again, but unfortunately i can't download them :((((

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-850-g6-notebook-pc/26609805/...

 

I got always that message::

"We're sorry

HP Customer Support site is temporarily unavailable.

We apologize for any inconvenience. Please check back later."

 

Can you help me again, please ?

HP Recommended

That driver (sp94596.exe) solved the Base System Device driver.

So, i need only the driver for PCI Device.

HP Recommended

The driver for Intel XMM 7360 LTE-A Mobile Broadband Drivers (sp98628.exe) solved my problem with the missing PCI device.

I use it from https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g6-notebook-pc/26609805

 

 

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