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Locked

‎03-31-2024 12:27 PM

HP Recommended
Product: HP Elitebook 840 G3

Hi. I was given this HP Elitebook 840 G3, but when booting the PC, the bios requires a password, which I don't know and the person who gave it to me doesn't know it either. Is there a way someone can help me remove this password? I tried to contact HP support directly, but all I can find are links to documentation/troubleshooters.

Category:
1 person had the same question
1 REPLY 1

‎03-31-2024 03:14 PM

HP Recommended

BIOS (and Power) passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.


I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.


Therefore, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.



I am a volunteer and I do not work for, nor represent, HP
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