HP Envy - Bitlocker

[DavyL]

My HP Envy laptop has for some reason locked itself with the bitlocker protection. I understand that this is a a security feature and that at some point I must have setup the recovery key at some point, but for the life of me I can't find where I would have put it.

I don't need anything on the local harddrive as I've got all my important data in cloud storage, but I can't figure out how to just factory reset this thing. Is there an image I can download to a USB and reset it to factory that way? Anything I try that's built in still requires the recovery key.

Has anyone else run into this before? I assume I can boot up to a Windows install USB and just reformat the drive and install Windows from scratch, but I would certainly like the original install that was on the laptop.

Thanks!

David

[banhien]

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@DavyL wrote:

... Anything I try that's built in still requires the recovery key.

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@DavyL 

In many cases you have to supply the key before you can install fresh Windows. You can use your Microsoft account to recover bit locker

              https://support.microsoft.com/en-au/help/4530477/windows-10-finding-your-bitlocker-recovery-key

Regards.

[DavyL]

Hi and thanks for the response but it's not exactly what I need.

I can't find the key. The key is lost. I will not be able to recover the laptop so I want to just reimage the laptop to the factory settings.

Can I boot to a Windows 10 bootable USB and reformat the drive? If so, is there an HP Envy image I can download to get all the drivers and applications that come default on the HP Envy laptop?