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HP Recommended
HP Envy 15 Notebook PC
Microsoft Windows 10 (64-bit)

My hard drive has failed and system recovery does not seem to work. I would like to recover the data on the hard drive - assuming it is still accessible.

I am hoping that I can boot from a CD and then copy important files to a USB drive.

Unfortunately, I do not have a boot CD. Can I purchase one?

Where can I purchase a boot CD?

Will it allow me to save the files to a USB drive?

1 REPLY 1
HP Recommended

 

 

Hello
You can try several things in order to try to recover your data, I give some explanations here, but in French!

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance



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