• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi, I have a laptop (HP Pavilion) Model Number 15-P165sa. I've had it quite a while now and it has had linux running on it. I now want to restore it to it's factry settings and I believe when I brought it back in 2014 it came with Windows 8.1, then I upgraded to Windows 10 then I put linux on it. I don't see any stickers for a windows Product code or windows ID anywhere on the laptop. What are the options available to restore this laptop to factory settings. It has also been upgraded over the years to max RAM and a 2TB SDD. So what would my options be for restoring it to factory settings?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.