HP Laptop stuck in automatic Recovery Manager loop – recovery fails

[Donyoda]

I need help with a firmware-level boot issue.

My HP Laptop 15-dw3033dx (405F6UA) is stuck in an automatic Recovery Manager loop.

The system boots into Recovery Manager without me pressing any key.
Factory recovery fails every time.

HP PC Hardware Diagnostics pass. SSD SMART and DST tests passed.

The laptop ignores USB boot media including Windows installer, Linux, and Ventoy.
There is no BIOS option to disable embedded recovery or HP Sure Recover.

I am requesting help to clear the firmware recovery flag or reflash the BIOS so I can install Windows normally.

i am in a collage class that wanted us to put PoP'os on are laptops and then go back to windows and this is were I got stuck. I just want windows back on my Laptop thank you.

[Jerry_57]

Hi @Donyoda,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When your HP Laptop is stuck in an automatic Recovery Manager loop, and factory recovery repeatedly fails, here are several steps you can take to troubleshoot and resolve the issue:
 

Access BIOS/UEFI Settings:
 

• Restart your laptop, and while it's booting, repeatedly press the F10 key to enter BIOS/UEFI settings.
   
• Check the boot order to ensure that USB boot is prioritized over the hard drive. This could help in booting from the USB media.

Reset BIOS to Default Settings:
 

• Once in BIOS, reset it to default settings. This can sometimes resolve boot issues caused by incorrect configurations.
   
• Look for an option like "Load Setup Defaults" or "Reset to Defaults" within the BIOS menu.

Check Secure Boot Settings:
 

• Disable Secure Boot in BIOS, which might be preventing boot from removable devices.
   
• Navigate to the Security tab, find “Secure Boot,” and set it to “Disabled.”

Enable Legacy Support (if available):
 

• Check if there is an option to enable Legacy Boot in BIOS, as this may facilitate booting from older USB installation media.
   
• This option is typically found under the "Boot Options" or "Advanced" tab.

Try Another Bootable USB:
 

• Ensure that your USB drive is correctly formatted and bootable. Tools like Rufus can be used to create a bootable USB with the appropriate scheme for your BIOS settings (MBR for Legacy BIOS, GPT for UEFI).

Run HP Diagnostics Again:
 

• Although initial diagnostic tests passed, it may be worthwhile to run a full HP PC Hardware Diagnostics test again to rule out intermittent hardware issues.
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support