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Locked

‎01-19-2017 02:04 PM

HP Recommended

dont know how it turned on but please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2017 02:08 PM - edited ‎01-20-2017 02:10 PM

HP Recommended

@screename316

 

Enter   e9lov3gtio

 

3rd letter lowercase L

 

4th and 10th letter lowercase O

 

Use that code to go into the BIOS.

Disable all passwords that are enabled.

If asked for the CURRENT password use that code.

If asked for NEW password just hit enter.

If asked to VERIFY password just hit enter.

Save and exit.

 

REO

View solution in original post

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8 REPLIES 8

‎01-19-2017 02:12 PM

HP Recommended

@screename316

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

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‎01-19-2017 07:32 PM

HP Recommended
I received the code 76299584. Please help!!!
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‎01-19-2017 07:35 PM

HP Recommended

@Katy91

 

Enter   69191500

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‎01-19-2017 07:37 PM

HP Recommended
It says invalid. I can't even F11 and factor reset...
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‎01-19-2017 07:38 PM

HP Recommended
Nevermind. I got it. Thank you
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‎01-20-2017 01:58 PM

HP Recommended

fATAL ERROR-CNU9416DY9 

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‎01-20-2017 02:08 PM - edited ‎01-20-2017 02:10 PM

HP Recommended

@screename316

 

Enter   e9lov3gtio

 

3rd letter lowercase L

 

4th and 10th letter lowercase O

 

Use that code to go into the BIOS.

Disable all passwords that are enabled.

If asked for the CURRENT password use that code.

If asked for NEW password just hit enter.

If asked to VERIFY password just hit enter.

Save and exit.

 

REO

Was this reply helpful? Yes No

‎01-20-2017 02:27 PM

HP Recommended

Thanks a bunch

Was this reply helpful? Yes No
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