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HP Recommended

I got this computer from a friend who bought it from SPRINT, but it appears that there has been a BIOS password set that prevents me from booting the computer. The code given after the "Password check failed" is as follows:

 

[edited Serial Number by Moderator]

 

Is there anyone who can translate this code in to the unlock code?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try entering:       e9lo7up76a        ( 3rd character is a lower case L )

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

19 REPLIES 19
HP Recommended

Hi,

 

Try entering:       e9lo7up76a        ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thank you, this is the correct passcode.
HP Recommended

please help me
error code is [edited Serial Number by Moderator]
Thank u

HP Recommended

Pre try.

 

e9lo7x31a7

 

3rd letter lowercase L.

 

4th letter lowercase O.

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

Hi @precieux2009 , krlst0s ,

 

Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you
George

I work for HP
HP Recommended
Can you help me I keep getting the error message CNU9293NMK on my HP 1151nr thanks
HP Recommended

@js567 

 

Enter:     e9lo7of94s      ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thank you
HP Recommended

You're welcome :generic:

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.