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- Re: HP Mini not turning on

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07-09-2021 08:13 AM
Hi
I have an old HP Mini 210-1015sl that it doesn't turn on.
The computer booted fine before but one day it stopped booting normally.
Now every time i turn on the computer nothing shows on the screen, the hard disk light turns on but after 2-3 seconds it turns off and sometimes the LED for the caps lock remains on.
I tried everything i could like pulling out the RAM and put it back on, removing the BIOS battery and putting his old hard disk on but without success.
If someone knows how to fix this problem it will be very helpful to me.
Thank you!
07-09-2021 09:24 AM
Sorry for the bad news, but when a laptop does not even power on, you have few if any options for getting it working again on your own.
To determine the cause with hardware failures, you have to be able run diagnostics. We have no way of accessing your PC from here, so we can not do that for you. You have to do it yourself. You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.
But if it is NOT possible to run diagnostics, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do.
You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you can't get assistance from HP, then you will have to seek out a local laptop service facility to have them examine it for you.
Good Luck
I am a volunteer and I do not work for, nor represent, HP