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INeedAnswers
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Message 1 of 13
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Solved!

HP Mobile Data Protection Sensor

HP Recommended
Pavilon dv6
Microsoft Windows 7 (64-bit)

Untitled.jpgIs it worth installing? Or would this create issues for my laptop to operate properly? Moreover, would you please care to explain what the HP Mobile Data Protection Sensor actually does?

Thank you.

12 REPLIES 12
DavidPK
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Message 2 of 13
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Hi,

 

It's a safety feature related to the hard drive.  If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive.

 

I've installed Windows 10 Technical Preview on several machines and not found any issue with this, although it's possible you may need to install an updated driver ( this is provided by HP 3D DriveGuard software ) when you upgrade to 10.

 

Regards,

 

DP-K

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Ali7861
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Message 3 of 13
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I am using HP Pavilion DV6 Note Book PC, recently i got notification from windows 10 app regarding upgrade of windows from Windows 7 Home Premium to windows 10.

 

These are the issues it is indicating which could happen when i install windows 10.

 

kindly suggest whether to intall windows 10 or not, as i am totally blank/unwaware of any of these issues

 

regards

 

 

pc issue 1.jpg

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DavidPK
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Message 4 of 13
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Hi,

 

Can you post back with the full Model No. and Product No. of your dv6 series series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

 

DP-K

 

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Ali7861
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here it is

 

issue all.JPG

Ali7861
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here is the all regarding product number, model number etc.  

 

complete error image is attached above

 

 

 

 

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DavidPK
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Hi,

 

See if you can install the update to HP ProtectSmart on the link below.

 

http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe

 

If this installs Ok, restart the notebook and then check Windows 10 compatibility with this hardware again.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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ogknmaognotg
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That upgrade for HP ProtectSmart doesn't work on my model.

 

Is there something similar for a dv6-1355dx ?

 

I'm not seeing anything that looks related after doing a software and driver scan.

 

Thanks for any help.

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Fadill
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Message 9 of 13
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Hi David,

 

Can you please advice me on the same HP Mobile Data Protection Sensor issues, whether I can install Windows 10 on my Laptop (HP Envy) or not, if I install what consequency will happen, please refer the images below.

 

 

System Information.

 

Untitled1.png

 

 

HP Mobile Data Protection Sensor issues.

 

Untitled.png

 

 

 

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ogknmaognotg
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Message 10 of 13
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Here are the details for my laptop (message above)...

 

HPInfo.jpg

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