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- HP Mobile Data Protection Sensor

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06-01-2015 05:44 AM - edited 06-01-2015 05:45 AM
Is it worth installing? Or would this create issues for my laptop to operate properly? Moreover, would you please care to explain what the HP Mobile Data Protection Sensor actually does?
Thank you.
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Accepted Solutions
06-01-2015 06:32 AM
Hi,
It's a safety feature related to the hard drive. If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive.
I've installed Windows 10 Technical Preview on several machines and not found any issue with this, although it's possible you may need to install an updated driver ( this is provided by HP 3D DriveGuard software ) when you upgrade to 10.
Regards,
DP-K
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Windows Insider MVP
06-01-2015 06:32 AM
Hi,
It's a safety feature related to the hard drive. If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive.
I've installed Windows 10 Technical Preview on several machines and not found any issue with this, although it's possible you may need to install an updated driver ( this is provided by HP 3D DriveGuard software ) when you upgrade to 10.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-04-2015 02:04 AM
I am using HP Pavilion DV6 Note Book PC, recently i got notification from windows 10 app regarding upgrade of windows from Windows 7 Home Premium to windows 10.
These are the issues it is indicating which could happen when i install windows 10.
kindly suggest whether to intall windows 10 or not, as i am totally blank/unwaware of any of these issues
regards
06-04-2015 04:23 AM
Hi,
Can you post back with the full Model No. and Product No. of your dv6 series series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-04-2015 04:47 AM
Hi,
See if you can install the update to HP ProtectSmart on the link below.
http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe
If this installs Ok, restart the notebook and then check Windows 10 compatibility with this hardware again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-04-2015 11:55 AM
That upgrade for HP ProtectSmart doesn't work on my model.
Is there something similar for a dv6-1355dx ?
I'm not seeing anything that looks related after doing a software and driver scan.
Thanks for any help.
06-06-2015 01:19 PM
Hi David,
Can you please advice me on the same HP Mobile Data Protection Sensor issues, whether I can install Windows 10 on my Laptop (HP Envy) or not, if I install what consequency will happen, please refer the images below.
System Information.
HP Mobile Data Protection Sensor issues.
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