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‎12-15-2019 08:26 PM

HP Recommended
Product: HP Pavilion - 15-cs0064st
Operating System: Microsoft Windows 10 (64-bit)

My laptop is about a year old and HP has not been making updated drivers available. For example, in March of 2019, Intel announced major graphics driver flaws that needed to be updated.

 

https://threatpost.com/intel-windows-10-graphics-drivers/142778/

 

I am still waiting for HP to issue an update. I am using a driver from November 2018. HPs dowmload and support page has outdated drivers in all categories and support assistant is the same. Should I be going direct to Intel for drivers? I feel HP has abandoned me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2019 09:21 AM

HP Recommended

Hi:

 

I wouldn't wait for HP to release updated graphics drivers.

 

I asked the same question by contacting the HP executive team and I was informed that I can use the latest graphics driver from Intel.

 

Now, you can't just download and run the driver, so I wrote a knowledgebase article for how to manually update the Intel graphics driver to the latest version...the article I wrote is below...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

View solution in original post

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3 REPLIES 3

‎12-16-2019 09:21 AM

HP Recommended

Hi:

 

I wouldn't wait for HP to release updated graphics drivers.

 

I asked the same question by contacting the HP executive team and I was informed that I can use the latest graphics driver from Intel.

 

Now, you can't just download and run the driver, so I wrote a knowledgebase article for how to manually update the Intel graphics driver to the latest version...the article I wrote is below...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

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‎12-16-2019 08:12 PM

HP Recommended

Thanks for the help...it worked great. Can and should I do the same for Intel RST and Optane drivers?

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‎12-16-2019 08:18 PM

HP Recommended

You're very welcome.

 

I don't see any reason why you couldn't use the latest drivers from Intel for the RST/Optane.

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