12-15-2019 08:26 PM
My laptop is about a year old and HP has not been making updated drivers available. For example, in March of 2019, Intel announced major graphics driver flaws that needed to be updated.
I am still waiting for HP to issue an update. I am using a driver from November 2018. HPs dowmload and support page has outdated drivers in all categories and support assistant is the same. Should I be going direct to Intel for drivers? I feel HP has abandoned me.
Solved! Go to Solution.
12-16-2019 09:21 AM
I wouldn't wait for HP to release updated graphics drivers.
I asked the same question by contacting the HP executive team and I was informed that I can use the latest graphics driver from Intel.
Now, you can't just download and run the driver, so I wrote a knowledgebase article for how to manually update the Intel graphics driver to the latest version...the article I wrote is below...