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10-28-2020 07:54 PM
I have found this for you,
I hope it helps? and its better explaining the install better than me tbh!
10-28-2020 08:12 PM
Yes I have used the reset software and same thing happens everytime, I cannot find the activation code on the laptop, and when I press f11 and go to command prompt (saw you can get it through there) you need admin access and the only account it shows is defaultuser0 and it requires a password which I never setup.
10-28-2020 08:18 PM
Hmmm Well, for that account that needs the admin password. You might need to contact HP itself? as I'm not quite sure about that tbh, unless anyone else looking at these comments knows the answer to this one? But I honestly think that a full reinstall of windows could resolve this issue. but for infact I do not want you reinstalling windows without your activation key, as that would cause more troubles for you. As of then you probably would need to buy a new license of windows 10. of which is not a plan of action for you.
So what I suggest on this one is to contact HP. Or where did you get this laptop from?
10-29-2020 11:28 AM
Haha no worries mate, I am so glad it helped and I managed to help you sort out your issue. if you could press issue resolved or something and give me a thumbs up, would be really appreciated thank you.
and leave me a review haha sorry for being cheeky asking, I am trying to get up the ladder on here.
Thanks very much!