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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Notebook Fails HardDrive Check

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12-10-2018 10:22 PM
I’m confused on if I need to buy a new hard drive? If I do please drop a link to where and what I would get because I don’t understand 😓
Messages that show when I turn on my computer:
Boot Device Not Found
Please install an operationing system in your hard disk.
Hard Disk (3F0)
Version 1.16.0.0 - BI0S
When I do a Memory Test it passes
But fails Hard Drive Check ; I did both the quick and extensive check & same failure ID for both

Solved! Go to Solution.
Accepted Solutions
12-10-2018 10:59 PM
Example of compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...
Maintenance & Service Guide shows how to change it:
https://support.hp.com/us-en/product/hp-15-ba000-notebook-pc-series-touch/10862319/model/12780664/ma...
If you need Recovery Media to install Windows on the new drive it is available on your Support page. Last item in the list of drivers/software:
https://support.hp.com/us-en/drivers/selfservice/hp-15-ba000-notebook-pc-series-touch/10862319/model...
Or,if you prefer not ordering-your Windows 10 license key is embedded in BIOS and you can reinstall Windows without HP Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10
Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
12-10-2018 10:59 PM
Example of compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...
Maintenance & Service Guide shows how to change it:
https://support.hp.com/us-en/product/hp-15-ba000-notebook-pc-series-touch/10862319/model/12780664/ma...
If you need Recovery Media to install Windows on the new drive it is available on your Support page. Last item in the list of drivers/software:
https://support.hp.com/us-en/drivers/selfservice/hp-15-ba000-notebook-pc-series-touch/10862319/model...
Or,if you prefer not ordering-your Windows 10 license key is embedded in BIOS and you can reinstall Windows without HP Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10
Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***