HP Notebook System BIOS Update (AMD Processors) Update failed

[MH1999]

SoftPaq number: sp82456 

Version: F.11

Size: 9MB

I go through the installation process and everything is fine, at the end it says it was succesfull before it prompts me to restart. However after i restart it it tells me that i still havent updated it, and in my action log it says installation failed. Thanks MH.

[Riddle_Decipher]

@MH1999

Thanks for showing your interest in the HP Forums! 

I’d like to help!

As I understand you are unable to install the BIOS updates via the HP Support Assistant application,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you know that HPSA redirects application updates based on model-series and is not specific to your computer?

(Basically, the application gets updates based on the entire series, is not specific to your serial number, hence there are certain updates that can be skipped)

Although, if your application isn't working and the updates are necessary, make sure you download the latest version available for HPSA from the Official HPSA website.

If yes, please follow the below steps to ensure the options are not set to Never :

1. Open HP Support Assistant and click the Settings button.
2. On the Health Analysis tab, select "Every day or week" from the Frequency drop-down list, and then click Save.
3. Click the Tune up tab, select the "your preference" from the Frequency drop-down list, and then click Save.
4. Restart the computer and try again.

for more details, click here

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

[MH1999]

I updated the support assistant, then i got a completely new BIOS Update, and that failed too. I also cannot find the Health analysis tab and tune up tab. :s

[Riddle_Decipher]

@MH1999

Thank you for responding,

It's great to have you back 😉

It's possible the version of HPSA you have isn't the latest or that it's corrupted,

Please remove or uninstall it and then install the latest version from this website: Click here to download.

For more details on using the HP Support Assistant: Click here

That said, if you've updated the BIOS and it failed, you can always recover the older version back to avoid issues:

Click here for details.

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[MH1999]

uninstalled it and redownloaded from your link, but i still cant find them.