HP Notebook System BIOS Update (Intel Processors) - Update will not install.

[tlaker]

Hi there,

I have a HP Notebook System BIOS Update (Intel Processors) / M1V66UA#ABA - Update will not install.  When it gets to the installation it just runs and runs overnight.  I've tried to follow these instructions:  https://support.hp.com/us-en/document/c00042629  I've saved the bios file to flash, but when i get to the update utility it will not update.  It says "This BIOS update is not compatible with this device."  Help!  I'm not sure what to do.  I looked up the update with my product number. and HP Support Assistant seems to be grabbing the same update.  What do I do?

[iomare]

Hi,

What version of BIOS do you have at moment?

Which of these two are you trying to install?

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-m6-w100-x360-convertible-pc/84992...

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-m6-w100-x360-convertible-pc/84992...

Let me know,

David

[tlaker]

i have f.19

[tlaker]

i don't know which i need to do.

[iomare]

You do not really need any of them, however, you can try installing the latest firmware pack (BIOS)

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-m6-w100-x360-convertible-pc/84992...

Hope it helps,

David

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[tlaker]

when i tried to install the f.35 - HP Firmware Pack (Intel Processors)....i received an error that says:  WDM: Get platform info error! 

AND, when i tried to save to flash drive and install, it says, this  BIOS update is blocked on this device.

[iomare]

Hi,

You do not need the update, it is most likely for a different platform.

Regards,

david