HP OMEN Laptop very slow boot - AMD External Events Utility timeout 45000 milliseconds

[N7_neo]

I have issue with my new HP Notebook, the boot time is very slow due to AMD External Events Utility timeout.

After looking at the Event Viewer, it showed two errors on startup. 

1st:

A timeout was reached (45000 milliseconds) while waiting for the AMD External Events Utility service to connect.

2nd:

The AMD External Events Utility service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

I performed the following steps :

-Reinstall Windows 10

-Reinstall AMD drivers and software

- used AMD driver cleanup tool

Nothing helped.

[PiterGeek · Accepted solution]

If you've noticed that the problem was with AMD External Events Utility, you can just try the following method,

Uninstall the drivers with Display Driver Uninstaller in Windows safe mode, then install the latest driver. Then turn off fast startup with Windows Power Options. So the problem you are experiencing may be that AMD driver does not work properly with Windows fast startup. 

Bonus tip:

Programs that are loaded as the computer starts up remain active in memory could be one of the main causes of a slow boot into Windows. Disabling programs you don't often use from automatically loading up each time the computer powers on can decrease boot time.

https://www.partitionwizard.com/partitionmagic/slow-startup-windows-10.html

[N7_neo]

Thanks. Turn off fast startup in  Windows Power Options solved the issue.

[PiterGeek]

Glad to hear that.