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‎11-02-2016 12:11 AM

HP Recommended
Product: Pavilion 15–p002
Operating System: Microsoft Windows 8.1 (64-bit)
The original HDD on HP Pavilion 15–p002 crashed and I got a new HDD. Since I don't have a copy of Windows 8.1 installation disc I am wondering if performing Minimized Image Recovery on the new HDD is possible. Please, help.
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2016 11:34 AM

HP Recommended

Try this link:

 

http://support.hp.com/us-en/document/bph07143

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

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5 REPLIES 5

‎11-02-2016 05:49 AM

HP Recommended

Did you make any recovery media from the old hard drive before it crashed? Minimized Image Recovery is generally done from the HP Recovery Program on the hard drive that has the program installed. 

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‎11-02-2016 09:59 AM

HP Recommended
Thanks Huffer. No any Recovery Media made. I am really stucked here with new HDD without Windows 8.1 installation media.
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‎11-02-2016 10:02 AM

HP Recommended

Did you ever upgrade to Windows 10? If so, you can download it from Microsoft. HP likely still has recovery media available for it at a pretty nominal cost. 

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‎11-02-2016 10:52 AM

HP Recommended
No, I never did any upgrade to windows 10. Please, can you get me a link to purchase the HP Recovery Media? Thanks.
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‎11-02-2016 11:34 AM

HP Recommended

Try this link:

 

http://support.hp.com/us-en/document/bph07143

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
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