HP Pavilion Laptop Won't Turn On

[joey_styn]

Hi!

I have had my Laptop for about 3 years now, up until the end of last year it was working fine. When it stopped working I didn't care to do anything because it was going to cost a lot of money to get it repaired however, Last week I tried to start it up and it seems to be working better but still not turning on.

When I turn my laptop on there is a black screen, the HP logo then appears for about 10 seconds. It then disappears, the screen shuts off(not the laptop) and then after another 10 seconds the HP logo comes back and it repeats.

I do have the ability to press F1, F2, F9, F10, and F11. I have tested almost every component on my laptop through the system diagnostics menu. I have tried factory resetting but it always fails, and I have also tried to refresh Windows, but it almost seems like Windows is not installed. 

I have tried using the HP digital assistant, I have watched many YouTube videos, and visited a lot of HP support websites. If anyone has any idea of how to fix this I would really appreciate it.

Thank You!

[Riddle_Decipher]

@joey_styn The ability to press the function keys such as F10 and so on should be available after you follow the below steps:

Have you reset the computer to release excessive static? If not, click here for steps.

If you've done that and yet the issue persists, here's the step by step guide to resolving issue:

CLICK HERE TO ACCESS THE GUIDE

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE FOR STEPS.

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[joey_styn]

Unfornately this did not solve my problem. 

Thanks for the help though!

[Riddle_Decipher]

@joey_styn If you've gone through the links, steps suggested so far and yet the issue persists, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.