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‎10-12-2019 03:58 PM

HP Recommended
Product: Pavilion 360 laptop

79A5FC9F-9942-4A48-A060-556DBBD41795.jpeg

 

1F80C62F-E39A-4A06-AA4A-25CFF726B8AF.jpegThe screen lights up but won’t turn on. 

2 REPLIES 2

‎10-12-2019 10:54 PM

HP Recommended

@Audreydallas 

So, it just sits on the F10 message until you turn it off?

 

Did you try pressing F10 to see what happens?



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎10-13-2019 04:27 PM

HP Recommended

Yes. It stays there and won’t go forward. If I repeatedly press f10 nothing happens it stays on the same screen. 

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