02-17-2017 03:55 PM
I am attempting to find on the hp site where to purchase a recovery cd ad my recovery partition has failed under f11.
My issue is how to identify my notebook so that I can get to the next step.
I have followed this link Contact HP and identified my country of origin etc then cant get past the next step.
I currently have is the licence codes and a series of numbers on that label Plus the base model pavilion DV6. there is also some information inside the battery compartment.
Can someone help?
Solved! Go to Solution.
02-17-2017 04:15 PM
To better help you we would need the exact model number or product number of your laptop/desktop???