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HP Pavilion dv6 notebook and wish to purchase recovery software

HP Pavilion dv6 notebook
Microsoft Windows 7 (64-bit)

I am attempting to find on the hp site where to purchase a recovery cd ad my recovery partition has failed under f11.

 

My issue is how to identify my notebook so that I can get to the next step.

I have followed this link Contact HP and identified my country of origin etc then cant get past the next step.

I currently have is the licence codes and a series of numbers on that  label Plus the base model pavilion DV6. there is also some information inside the battery compartment.

 

Can someone help?

 

Rock1011

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Solved!

HP Pavilion dv6 notebook and wish to purchase recovery software

@Rock1011

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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