HP Pavilion got automatically powered down during Nvidia driver update as part of a reset to factory

[proteus-cpi]

Laptop, as part of a factory reset, automatically powered down during Nvidia druver update suggested after the successful restore. Now it won't power up. 

The restore was done to fix a problem with the new battery which was not getting charged, but reports 100% charged.

During the nvidia update the tray icon of battery changed from one with the cross across it, to some what normal, but indicating no charge.

After a while suddenly it got automaically powered down!

There after it refuses to power up with or without the battery plugged in!

Any suggestion appreciated!

[Riddle_Decipher]

@proteus-cpi Welcome to HP Community!

Click here to perform a harder reset on your device

If the issue persists, after the above steps, try the below:

1. Turn off the notebook.

2. Plug the notebook into a power source using the power adapter.

3. With the notebook off, press and hold the Windows logo key  and the B key at the same time.

      NOTE:

   On some notebook models, it might be necessary to press and hold the Windows logo key  and the V key.

4. While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

   The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.

   • If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.

   • If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

If the issue persists, please try with an alternate power adapter or cord and check if it helps.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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