• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi I have a similar problem with my HP 4340s Probook after re-imaging with WIndows 7 Professional 64bit I have two devices I can't find drivers for.  The laptop model is C5Q36PA#ABG.  The drivers I'm looking for are related to:

Unknown Device
USB\VID_138A&PID_003D&REV_0104
USB\VID_138A&PID_003D

 

Univeral Serial Bus (USB) Controller
PCI\VEN_8086&DEV_1E31&SUBSYS_17F0103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_17F0103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

 

When I try to click on any links you have in your answers it takes me to a page with no drivers or links to go any further - SO Frustrating.

Anyhow if you can help it would be most appreciated

HP Recommended

This is "HP Mobile Data Protection Sensor" , there are many drivers for it http://www.driveridentifier.com/scan/unknown-device/download/738709836/A063162521ED4A96880D5B8B814D7...

HP Recommended

You dont have bluetooth driver and chipset driver for fingerprint validity sensor

HP Recommended

hello

links not work

please correct the links

tnx

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.