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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Recovery Manager failed. Error code = 0xEFFFFF08

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10-05-2017
09:24 AM
- last edited on
10-05-2017
12:12 PM
by
danny-r
I have the same error while resetting windows.
But I have the disk provided by hp containing windows 8
How should I proceed.
I want to completely factory reset my pc plz rply soon
10-06-2017 12:36 PM - edited 10-06-2017 12:37 PM
Hi! @SAYYAM11, Welcome to HP forums.
I understand you are getting error 0xEFFFFF08 on your PC while performing recovery.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Please provide the product number of your PC to assist you better.
The error 0xe0ef000e is usually an indication that Master Boot Record file is corrupted and the recovery discs you are using might have gone corrupted or faulty.
I recommend you to order a new copy of your recovery media for your computer from HP.
Try running system diagnostics on your PC and check if the hardware on your laptop is functioning correctly.
Refer this article to know more information about running system diagnostics on your PC.
Also, try restoring the BIOS to default and reinstall the image using the discs.
1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.
Link to contact HP.
If the solution provided worked for you, please mark accepted solution for this post.
Hope to hear from you soon!
Have a great day ahead! 🙂
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A4Apollo
I am an HP Employee