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‎02-15-2018 12:09 PM

HP Recommended
Product: HP Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

Recently i dropped my laptop by mistake and the hard drive was destroyed. So I bought a new hard drive and installed windows 10 into it but I dont know how to get HP recovery manager to reset my laptop as I feel some features are not working.

8 people had the same question
14 REPLIES 14

‎02-15-2018 06:02 PM

HP Recommended

Hi,

 

Kindly download the HP Recovery Manager here: https://support.hp.com/us-en/document/c04758961

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


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‎02-16-2018 02:46 AM

HP Recommended

I downloaded for notebook from the link but I cant find the application or how to initialise it

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‎02-16-2018 12:09 PM

HP Recommended

Hi,

 

Kindly type in windows "HP Recovery Manager" or access it via F11

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


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‎02-16-2018 12:18 PM

HP Recommended
I tried searching but couldn't find it. Also when i click f11 during boot it goes to the windows recovery and not to go recovery manager.
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‎02-16-2018 01:02 PM

HP Recommended

yeah same. I even dload all 3 options. It just installs, says it's completed, but there is no APP or Install data to be found.

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‎02-22-2018 04:38 AM

HP Recommended
Ichi730 any updates? as i have tried everything you said but nothing worked
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‎02-22-2018 01:44 PM

HP Recommended

Hi,

 

Can you please provide the product number of your computer? ASAP.

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


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‎02-22-2018 09:16 PM - last edited on ‎02-22-2018 09:18 PM by Retired

HP Recommended

The product number of my laptop is Y7X66EA#ABV and the serial number is[EDIT]

 

Regards

Niraj N

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‎02-23-2018 12:45 PM

HP Recommended

Hi,

 

Kindly check your inbox. Sent you a PM.

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No
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