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‎02-23-2018 12:56 PM - edited ‎02-23-2018 12:58 PM

HP Recommended

@ichi730

The Recovery Manager download will only work IF you have the original recovery partition. Anyone who has formatted that partition OR had to replace hard drive will need Recovery Media from HP if none was made using the software on the laptop.

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‎02-23-2018 04:16 PM

HP Recommended

I have the same thread, could you help me out as well?

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‎02-23-2018 05:08 PM

HP Recommended

@CherylG Noted.

"Education costs money; so does Ignorance"

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‎02-24-2018 01:16 PM

HP Recommended
@CherylG
How do i get recovery media from hp and is there no other way
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‎02-24-2018 02:43 PM - edited ‎02-24-2018 02:47 PM

HP Recommended

 

@Niraj2311

If you live in US/Ca the Recovery Media is usually listed to order from your Support page in drivers/software. If you live elsewhere you must contact HP.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

OR-anyone with Windows 10 can use the free Media Creation Tool from Microsoft to make a usb flash drive installation for Win 10. Click Download the tool- select Run. Select Create installation media for another pc.

https://www.microsoft.com/en-us/software-download/windows10

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