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‎01-09-2020 08:08 AM

HP Recommended
Product: HP ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

For some reasons I have to reinstall Windows. Then i started to download and install HP software from HP Support page for my laptop. And i've noticed that there isn't HP Recovery Manager install file.

There is only HP Recovery Manager Update (sp81254.exe)

 

How could i get the full program to install on my laptop?

 

Product name: HP ProBook 450 G5

Product number: 2XY64EA#AB8

OS: WIndows 10 Pro

Country: Turkey

2 REPLIES 2

‎01-09-2020 08:56 AM - edited ‎01-09-2020 08:59 AM

HP Recommended

HI @ibrahimkulah ,

Welcome to the HP Community forum!

 

Your notebook is supported by the HP Cloud Recovery utility. See the link below this line.

https://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

Download the utility and use a 32-GB USB flash drive to create a recovery flash drive for your notebook.

 

Your notebook is in the compatibility list in the link document. There is a support video at the link below which explains how Cloud Recovery works.

https://www.supportvideos.ext.hp.com/detail/video/6015111247001/how-to-recover-your-computer-using-t...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎01-09-2020 09:13 AM

HP Recommended

I don't want to use it all the time HP Cloud Recovery USB Flash drive.

The original recovery disc was accidentally deleted.

is there no chance of restoring or rebuilding this disk?

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