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HP Recommended
HP Pavilion dv6500t CTO
Microsoft Windows Vista

Hello there my laptop had to have its operating system reinstalled but after reinstalling vista i could not find the hp recovery manager it would not open when i clicked f11 on startup so any help would be appreciated

10 REPLIES 10
HP Recommended

Hello, what util to you have used for reinstall your software?? If you reboot your PC, taping F11 at the HP logo, do you have access to the Recovery partition?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

I used a Microsoft official windows vista home premium installation disc and I do not get access to the recovery partition buy taping f11 at startup

HP Recommended

So you have maybe erase your HP Recovery partition.. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Yes I can’t find an hp recovery partition

 

HP Recommended

Hello, I think you have erase your recovery partition with your install media. But it is not a bug problem if your computer is working since your reinstallation.. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

@Fanordi

Yes but there is some hp software that I would like to recover 

HP Recommended

Hello, I am sorry but your computer has more 10 years old, so it is ended support by HP and the download page is not accessible:

https://support.hp.com/us-en/retired-products

 

If you have missing drivers you can always try with HP Support Assistant, or directly use Windows Update: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

ok thanks also i would like to tell you that i found the app but i keep on getting an error message saying the procedure entry point RtlGetPersistedStateLocation could not be located in the dynamic library ntdll.dll

 

HP Recommended

Hello, do you have try to install HP Recovery Manager or Support Assistant?? If it is Recovery Manger it is giving you this error, I think you can'r reinstall it. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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