HP Recovery Manager

[fhbfkjjfdscc]

Hello everyone, i had a problem with HP Recovery Manager which is no longer on the  start menu. The recovery partition is still there, but it seems that it is not accessible anywhere. Not even on the Microsoft Recovery partition. does anyone know how to fix this problem?

[Max3Aj]

@fhbfkjjfdscc, Welcome to the HP Support Community – it’s great to have you here!
 

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.
If HP Recovery Manager is missing from the Start Menu but the recovery partition is still intact, there are a few ways you can restore or access recovery options on your HP Notebook 15-ba00 series:

Option 1: Use F11 at Startup

Even if Recovery Manager is missing from Windows, you can still access recovery tools via the recovery partition:

1. Turn off your notebook.
2. Turn it back on and immediately press the F11 key repeatedly until the Choose an option screen appears.
3. Select Troubleshoot > Recovery Manager (if available) or Reset this PC.

This method uses the recovery partition directly and is often the most reliable.

Option 2: Use Windows Built-in Recovery

If F11 doesn’t work or Recovery Manager isn’t listed:

1. Go to Start > Settings > Update & Security > Recovery.
2. Under Reset this PC, click Get started.
3. Choose to Keep my files or Remove everything, depending on your needs.

More info here: HP PCs - Recovery Options in Windows 10/11

Option 3: Use HP Cloud Recovery Tool

If the recovery partition is corrupted or inaccessible, you can create a recovery USB using the HP Cloud Recovery Tool:

1. Download the tool from: HP Cloud Recovery Tool
2. Run it on another working PC.
3. Enter your notebook’s product number (found on the bottom of your laptop or in BIOS).
4. Follow the prompts to create a recovery USB drive.
5. Boot your notebook from the USB to reinstall the original factory image.

Additional Tip:

If your notebook was upgraded from Windows 7/8 to Windows 10, HP Recovery Manager may have been removed during the upgrade. In such cases, HP recommends using Windows recovery tools or the Cloud Recovery Tool.

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support

[fhbfkjjfdscc]

Thank you for the reply ! But when I tried to use HP Cloud Recovery it tells me that my model does not exist. I have tried many times to re-enter the data.

[Max3Aj · Accepted solution]

@fhbfkjjfdscc, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support