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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Recovery Manager

Create an account on the HP Community to personalize your profile and ask a question
02-08-2020 09:30 AM
Hello there my laptop had to have its operating system reinstalled but after reinstalling vista i could not find the hp recovery manager it would not open when i clicked f11 on startup so any help would be appreciated
02-08-2020 09:50 AM
Hello, what util to you have used for reinstall your software?? If you reboot your PC, taping F11 at the HP logo, do you have access to the Recovery partition??
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02-08-2020 05:13 PM
So you have maybe erase your HP Recovery partition..
I am Expert from French Community, and I am doing my best to help you with your question.
02-11-2020 02:58 AM
Hello, I think you have erase your recovery partition with your install media. But it is not a bug problem if your computer is working since your reinstallation..
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02-13-2020 05:49 AM
Hello, I am sorry but your computer has more 10 years old, so it is ended support by HP and the download page is not accessible:
https://support.hp.com/us-en/retired-products
If you have missing drivers you can always try with HP Support Assistant, or directly use Windows Update:
https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe
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02-21-2020 09:05 PM
ok thanks also i would like to tell you that i found the app but i keep on getting an error message saying the procedure entry point RtlGetPersistedStateLocation could not be located in the dynamic library ntdll.dll
02-23-2020 07:53 AM
Hello, do you have try to install HP Recovery Manager or Support Assistant?? If it is Recovery Manger it is giving you this error, I think you can'r reinstall it.
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