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‎04-06-2018 10:42 AM

HP Recommended

@just_curious17,

 

I appreciate your quick response. I am glad that the extensive diagnostics passed.

 

Please contact HP phone support to order recovery media by following the steps to contact Hp phone support from my earlier post.

 

Then follow instructions from my previous link perform a system recovery using HP USB recovery media. I genuinely hope the product works great and stays healthy for a long time. You've been a valued HP customer and it has been an absolute privilege to share this platform with you.

 

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed year ahead and stay healthy. 🙂

Cheers!

DavidSMP
I am an HP Employee

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