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HP Recommended

i am using windows 7

HP Recommended

do i need to call hp like that other guy did if so what is the number so i can get this fixed?

HP Recommended

Hello 57mtz57.  

If you would like to speak directly with HP Support you can give them a call at 1-800-474-6836 if you're located in the US/Canada.  If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.

If you have any further questions feel free to ask.  I hope you have a great evening!

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Click the "Accept as Solution" button if I resolve your issue.

HP Recommended

Simple has not worked from day one of the ownership on this customers Laptop.  All hardware test were good, it is a software issue we are working on.

SafeTechie
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