cancel
Showing results for 
Search instead for 
Did you mean: 
ReShell
New member
1 0 0 0
Message 1 of 2
628
Flag Post

HP SimplePass error

HP Recommended
Envy
Microsoft Windows 8.1 (64-bit)

When I turn on my computer I enter a four  digit code and that usually opens up my computer but today it did not, instead it generated another box to reconfirm the windows password with the option to put a new password and to confirm that password but it isn’t working and the message says the password cannot be confirmed.

1 REPLY 1
MarcusC
Moderator
Moderator
1,039 1,001 43 219
Message 2 of 2
Flag Post
HP Recommended

Hey @ReShell 

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation