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‎11-21-2021 02:18 PM

HP Recommended
Product: HP Spectre x360 - 13-4132nl (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi, i have a problem with virus maybe because i can't open a lot of things and the system say that i don't have permissions administrator. So i decided to reinstall all original software. Now i try and the Recovery Manager of HP system goes in error:

 

"The message say error incomplete restore"

 

All the software i activate from initially Bios setup.

 

Anyone that can have the image software for download and install in usb pen so i can reinstall all system new??

Thank's

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2021 09:15 PM

HP Recommended

@DanieleR 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c05226593

 

The list does not shows which software. Please use your memory to work put which one and you MAY BE able to download from HP or elsewhere.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎11-21-2021 09:15 PM

HP Recommended

@DanieleR 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c05226593

 

The list does not shows which software. Please use your memory to work put which one and you MAY BE able to download from HP or elsewhere.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎11-23-2021 02:24 PM

HP Recommended

Thank's... after post the message i try to search the correct software and in Microsoft website i have find for downloaded the USB ISO Image of windows 10 home.. now is all ok.. Thank's for all!!!

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