HP Stream 14' No boot, Caps Led 5L,3S.

[Ma7hiu5]

Hello All

I have a HP Stream 14' which is probably about 2  and a half years old, and has had an issue with the battery for the last six months with it not fully charging and holding a 100 % charge, I troubleshooted this and found an issue with the internal battery pack.

This was managed by the laptop almost always being connected to the AC, and has been working fine ever since... until today.

We've gone to turn on the laptop, and no longer getting any response on screen, but there is a blink code on the caps lock button....  This is the 5 long followed by 3 Short...

As far as I can tell this is a system board issue with the BIOS, but unable to find a fix, I'm pretty handy with tech and not afraid to open up the laptop but not sure where to start...

Any Ideas,  Not overly happy with sending it in.

Many thanks

Matt

Edit:

Could it be a cmos battery being dead or something? not even sure if it has one?

[Ma7hiu5]

Update:

Took a dive in, and opened it up and systematically went about removing part by part, until the motherboard was out in my hands.  While I was there gave the inside a decent clean but couldn't see anything obviously wrong...

Put it all back together and powered it on to see if anything had changed, and i was greeted with a CMOS error and told to reboot...  RESULT !  Laptop is back working again.

Thinking about it logically now, it was a simple fix, and if working on a desktop PC would've taken about 1 minute to fix.

All that I had to do was remove/disconnect the CR2032 button Cell battery (CMOS battery), go make a coffee, and reconnect it.

Job Done.

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