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‎12-07-2015 02:38 PM

HP Recommended

The sugggested sp package didn't work for me. I guess I will try the "safe" login as plan C.

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‎02-21-2016 05:56 PM

HP Recommended

Has anyone found a soultion to this problem?  I booted in SAFE Mode and still cannot uninstall HPSA.   Error message is that the installation source for this product is not available.  Verify the source exists and that you can access it.

 

Where is HP Support Assistant.msi?

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‎03-02-2016 10:11 AM

HP Recommended

I tried Revouninstaller and still couldn't uninstall HP Support Assistant.  I also am getting the message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a following containing the installation package "HP Support Assistant.msi" in the box below.  Please help!

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‎06-30-2016 04:31 AM

HP Recommended

I had this same problem on start up. After trying various suggested solutions, I realised it was referencing the HPSA shortcut in the task bar. I removed this shortcut and all is now fine. Seems Win 10 changed the file path or just didn't like it. I have used the shortcut on my desktop regularly since and it works fine.

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