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‎11-30-2023 08:32 AM

HP Recommended
Product: HP Laptop PC 15-dy2000 (2D115AV)
Operating System: Microsoft Windows 10 (64-bit)

I am getting the following error message when I try to download the drivers for this notebook.

 

We're sorry

We can't seem to find the page you were looking for.

 

I am looking for the drivers for Product Number: 405F7UA Product name: HP Laptop 15-dy2093dx.

 

It initially takes me here

https://support.hp.com/us-en/drivers/hp-laptop-pc-15-dy2000/model/38752859?sku=405F7UA

 

It then redirects me here

https://support.hp.com/us-en/error/404?source=SWD&seriesOid=null&modelOid=38752859

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2023 10:04 AM

HP Recommended

I found this support article with the download link for the driver.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/looking-for-wifi-driver-laptop...

 

Here is the link to the wifi driver

 

Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo

 

https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139657.exe

 

 

Once loaded you can use WIndows Update to download the BIOS and other drivers.

View solution in original post

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1 REPLY 1

‎11-30-2023 10:04 AM

HP Recommended

I found this support article with the download link for the driver.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/looking-for-wifi-driver-laptop...

 

Here is the link to the wifi driver

 

Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo

 

https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139657.exe

 

 

Once loaded you can use WIndows Update to download the BIOS and other drivers.

Was this reply helpful? Yes No
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