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Message 1 of 2
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HP Windows 10 - Taskbar Not Working, Installer Not Working, Printing Not Working

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Pavillion
Microsoft Windows 10 (64-bit)

Hello. 

Suddenly my notebook has very limited use. 
Powers up fine, connects to the internet. 
Can open shortcut links on task bar however i can not open windows button, i can not print, i can not install anything (windows installer error) mini icons to the right hand side do not show wifi connection.

I have done a system recovery with no luck, virus scan with no luck. 
Have no luck here and very limited use

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HP Support Agent
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Message 2 of 2
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@Shanegame01 Welcome to HP Community!

 

I understand that HP Windows 10 - Taskbar Not Working, Installer Not Working, Printing Not Working.

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select extensive Test

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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